Sales

We sell solutions for small, medium and large businesses.  Strong applications exist within our product line for Education, Hospitality, Retail and Healthcare.

We offer solutions from Mitel and Revation such as: 

• Cell Phone Integration
• IP Voice Communications 
• Teleworking Applications 
• Unified and Integrated Voice Messaging Products 
• Network Products 
• Contact Centers 
• Desktop Applications 
• Speech Enabled Applications 
• Video Conferencing 
• Wireless Communications 

For more information contact us at 1-800-232-5705

Networking Services

Hyde Telecom can provide the design and single point of contact interfacing to your network providers. We listen to your needs and design a customized network at a cost you can afford. MPLS networks, PRI services, SIP trunking and Integrated PRI services, are just some of the services available from Hyde Telecom. We work with Paetec, Qwest, Mitel Network Services, and/or AT&T to design and build the right set of Network Services for you.

Installation & Repair

Our service technicians are proficient at programming, installing and maintaining all of the Mitel and Revation Systems; which includes our basic phone systems, call center applications, Voice over IP, wireless solutions, voice messaging systems, paging system, call accounting software and networked office configurations. We service single office environments as well as multi-site companies. 

We have technicians located in Des Moines, Fort Dodge, Cedar Rapids and Independence for excellent coverage of Central, North Central and Eastern Iowa. 

Nearly 200 total years of experience are at your disposal. We can handle repair and installation issues for our systems with both older and new technology. Our technicians are certified, proficient and reliable on all of our product lines. Because of our good standing with all of our manufacturers, we also have at our disposal the manufacturer’s technical support staff for those tough technical issues. 

Our technicians are on call 24 hours a day for emergency repairs. We guarantee response within 2 hours for major system outages and within 24 hours for minor system problems. Call 1-800-232-5705.

User Group Forum

Semiannually, Hyde Telecom offers free user-group forums to ensure you are taking advantage of every telecommunication feature you need and that you are getting the best value from your investment. We take time to go over your entire system and highlight any new features, products, and/or software that has been introduced since the time of your installation that may be of value to you.

View past user-group pictures and forum.

Project Management

Hyde Telecom has experienced Project Managers, averaging 10+ years experience, that will help you from the point the contract is signed until the install is finished and beyond.  

Our Project Managers will coordinate with your phone service provider, your phone system contact, our technicians, equipment programming, delivery and training to make sure that your transition to a Mitel phone system is easy and painless.  

Service Contracts

With a Service Contract provided by Hyde Telecom, there is no need to worry about the hardware or the software of your telecommunications system. We offer different levels of protection to best suit your companies needs and wants.  

Learn more about our service contracts.